Great customer service IS the lifeblood of Loyal Garage Door Service and Repair. We take our customers seriously! And we thank you, our loyal customers, for passing on positive feedback and referring us to your friends, family and neighbors! We are focused on growing relationships and fostering communication with our customers.
At Loyal Garage Door Service and Repair:
We Care – We know who our clients are and…drum roll…we actually call you by your name! Imagine that! And we REMEMBER you!!
We Keep In Contact – Seems these days keeping in contact is a dying art. One statistic that we stumbled upon in the real estate industry indicated that 94 percent of buyers or sellers who had a SUCCESSFUL sale NEVER heard from their agent again.
We Are Respectful – We understand the importance of time and money, and we’re respectful of that…we don’t keep pestering our prospects for that sale or service. We are here when our customers are ‘ready’ to hire us!
We Follow Up – Our customers’ satisfaction IS important to us at Loyal Garage Door Service and Repair. We make it our practice to follow up with each and every customer after every installation or service call.
We Answer Our Phone – We understand how frustrating it can be when you NEED to talk to a ‘real’ person and not some fake or recorded robot! Please be assured that when you call Loyal Garage Door Service and Repair, we take your call seriously!
We Don’t Make Promises We Can’t Keep – Reliability IS one of the keys to any good relationship. When we say we will be at an appointment at a given time, you can trust that we will be there on time! Nothing annoys a customer more than a broken promise!
We Listen to Our Customers – There isn’t anything more exasperating than telling someone what your problem is and then discovering that the person wasn’t even listening to you! Our customers have 100% of our undivided attention at all times.
We Are Always Helpful, Courteous and Knowledgeable – Our garage door service team consists of experienced technicians offering the best in labor and customer service.
We Take the Extra Step – Whatever that extra step may be, we take it!
Loyal Garage Door is owned and operated in the greater Minneapolis/St. Paul metropolitan area. We are committed to providing quality service at an affordable price. If you are looking for garage door installation or service in the Twin Cities area, give us a call today or drop us a line on our contact form!